Running a small business is tough. You’re constantly juggling hats, making decisions, and putting out fires. But what happens when the fire is a complete outage of your vital services? A recent SourceHut network outage provides a cautionary tale for all business owners, highlighting the importance of tabletop exercises and outage preparedness.
We appreciate and give credit to SoureHut for their full transparency both whilst this was in progress, and the post-mortem which we base this post on. This is something a lot of companies can learn from.
What Happened at SourceHut?
SourceHut, a software development platform, experienced a major outage in January 2024. The culprit? A distributed denial-of-service (DDoS) attack, a malicious attempt to overwhelm their systems with traffic and take them offline. This attack exposed a critical vulnerability: SourceHut’s reliance on a single datacentre. (To be fair to SourceHut, they were in the process of building redundancy into their infrastructure).
The Impact of the Outage
The SourceHut outage had a significant impact on their business. Developers were unable to access their code, customers were frustrated, and the company’s reputation took a hit. While SourceHut eventually restored service and implemented DDoS protection measures, the outage served as a stark reminder of the potential consequences, even when you have plans and mitigations in place.
The Lesson for Small Businesses
The SourceHut outage should serve as a wake-up call for small businesses everywhere. No one is immune to outages, whether it’s a cyberattack, a natural disaster, or even a simple power outage. That’s why it’s crucial to have a plan in place. How would your DR plan hold up if you had no access at all to your resources if you were blocked by a tier one ISP?
Tabletop Your Outage Response
One of the best ways to prepare for an outage is to conduct tabletop exercises. These simulations allow you to walk through different outage scenarios and identify potential weak spots in your systems and processes. By tabletoping different scenarios, you can develop a clear and coordinated response plan that will help you minimize downtime and get your business back up and running as quickly as possible.
Don’t Go It Alone
Outage preparedness can be a daunting task, especially for small businesses with limited resources. If you need help developing an outage response plan, don’t hesitate to seek professional assistance. Be Secure Cyber can help you assess your risks, identify vulnerabilities, and develop a plan that’s tailored to your specific needs. An external resource looking in is often able to pinpoint something your internal team has missed.
The SourceHut outage may have been a major inconvenience, but it also served as a valuable learning experience. By taking the time to prepare for outages, small businesses can protect themselves from the worst-case scenario and ensure that their vital services remain up and running, no matter what.
Has your business conducted a tabletop exercise for outage preparedness? If not, what are you waiting for? Contact us today to learn how we can help you develop a plan that will keep your business running smoothly, even in the face of adversity.
SourceHut post: SourceHut network outage post-mortem (We take no responsibility for the content of external links).
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